Privacy Policy

Privacy Policy

Effective Date: September 2, 2025
Entity: Clustr LLC (“Clustr,” “we,” “us,” or “our”)

1. Information We Collect

  • Account Information: name, email, subscription details.

  • Usage Data: app interactions and preferences.

  • Device Data: IP address, device type, operating system.

  • Optional Data: any information you voluntarily provide when interacting with Experts.

  • Payment Data: processed securely by third parties (e.g., Apple, Google, Stripe). We do not store payment details.

2. How We Use Information

We use your information to:

  • Provide, maintain, and improve the app.

  • Connect Users with Experts.

  • Process payments and subscriptions.

  • Comply with legal obligations.

  • Conduct analytics and improve services.

3. Sharing of Information

  • With Experts: Information you choose to share will be visible to Experts you interact with.

  • With Service Providers: For hosting, payments, analytics, and support.

  • For Legal Reasons: When required by law or to protect our rights.

  • Business Transfers: If Clustr is involved in a merger, acquisition, or sale.

4. User Rights

If you are located in California or the European Union, you may have rights to:

  • Access, delete, or correct your personal data.

  • Opt out of sale/sharing of data (we do not sell personal data).

  • Exercise your rights by contacting support@clustrapp.com.

5. Data Retention

We retain information as long as necessary to provide services or comply with legal obligations. You may request deletion of your account at any time.

6. Children’s Privacy

Clustr is not directed to children under 18. We do not knowingly collect data from children.

7. Security

We use reasonable technical and organizational measures to protect your data, but no system is completely secure.

8. International Users (EU / GDPR / DSA)

  • If you are in the EU, we process your data under GDPR lawful bases: contract, consent, legal obligation, or legitimate interest.

  • In compliance with the Digital Services Act, Clustr will display verified trader information in the App Store.

9. Changes

We may update this Privacy Policy. If changes are material, we will notify you in-app or by email.

10. Contact

Clustr LLC
[Virtual Business Address]
support@clustrapp.com