Terms & Conditions

Terms of Service

Effective Date: September 2, 2025

Entity: Clustr LLC (“Clustr,” “we,” “us,” or “our”)

1. Acceptance of Terms

By downloading, accessing, or using the Clustr app, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use the app.

2. Eligibility

You must be at least 18 years old to use Clustr. By using the app, you represent and warrant that you meet these requirements.

3. Platform Disclaimer

Clustr is a platform that facilitates connections between independent experts (“Experts”) and users (“Users”).

  • Clustr does not provide medical, legal, therapeutic, or professional advice.

  • Experts are independent providers, not employees, agents, or representatives of Clustr.

  • Clustr does not endorse, guarantee, or assume responsibility for any advice, services, or outcomes provided by Experts.

By using the app, you acknowledge and agree that any reliance on Expert advice is at your sole risk.

4. User Responsibilities

  • You are responsible for your own use of the app and your communications with Experts.

  • You agree not to misuse the app, including unlawful activity, harassment, spamming, or reverse engineering.

  • You are responsible for maintaining the confidentiality of your account and password.

5. Fees & Subscriptions

  • Clustr may charge subscription fees as described in-app.

  • Payments are processed by third-party providers (e.g., Apple, Google, Stripe). Clustr does not store payment card details.

  • All fees are non-refundable except where required by law.

6. Intellectual Property

All content and branding in the app (except Expert content) is the property of Clustr LLC. Users may not reproduce, distribute, or exploit it without prior written consent.

7. No Warranties

The app is provided “as is” and “as available.” Clustr disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, accuracy, and non-infringement.

8. Limitation of Liability

To the maximum extent permitted by law:

  • Clustr shall not be liable for any indirect, incidental, special, consequential, or exemplary damages (including loss of profits, data, use, or goodwill).

  • Clustr’s total liability for all claims shall not exceed the greater of:
    (a) $100 or
    (b) the amount paid by you to Clustr in the past 12 months.

9. Indemnification

You agree to indemnify and hold harmless Clustr LLC, its officers, directors, employees, and contractors from any claim, demand, loss, or expense (including attorney fees) arising out of:

  • Your use of the app,

  • Your reliance on Expert services, or

  • Your breach of these Terms.

10. Governing Law & Disputes

These Terms are governed by the laws of the State of California. Any dispute shall be resolved exclusively in the state or federal courts located in [Your County], California.

11. Modifications

Clustr reserves the right to modify these Terms at any time. Continued use of the app after updates constitutes acceptance.

12. Contact

Clustr LLC
[Virtual Business Address]
support@clustrapp.com